career opportunities
Customer Service Coordinator
Job Description
We are seeking an enthusiastic and customer-oriented individual to join our team as a Customer Service Coordinator in a leading EV Company. This position offers excellent opportunities for career growth and advancement within the fast-evolving EV industry
Duties & Responsibilities
Greet customers and ensure excellent service from vehicle intake to release.
Translate customer issues into work orders for technicians.
Handle and resolve customer inquiries and complaints in person, by phone, or email.
Maintain accurate customer and service records.
Schedule appointments and follow up to ensure customer satisfaction.
Create work orders, process invoices, and collect payments.
Assist with quotes, reports, bookkeeping tasks, and fleet service updates.
Support vehicle delivery or collection when needed.
Skills & Requirements
Excellent communication and interpersonal skills.
Highly organized, proactive, and reliable.
Strong attention to detail with good record-keeping skills.
Customer-focused with a cheerful and professional attitude.
Ability to multitask and work effectively as part of a team.
Basic computer literacy and familiarity with data entry or customer management software.
Application Form
